account manager

Vatra Tirana is looking for an Account Manager who can service our well-known client portfolio.

The Account Manager will be expected to maintain daily relationships with their clients ensuring good professional delivery within the framework of the customer contract, plan and execute the projects by ensuring the answer to the expectations of the customer in terms of quality of price and service and the respect of the contract.

what you will do!

• Account management and contact person for our clients;
• Coordinating and facilitating of all project processes (including customer communication, briefing, presentations);
• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Measure & report project performance using appropriate tools and techniques;
• Meet budgetary objectives and make adjustments to project constraints based on financial analysis;
• Interface between agency, customer and service providers.

what you should bring

• Very good knowledge of Albanian and English, both spoken and written (Knowledge of other languages will be advantageous but not required);
• Completed studies in marketing / communication or a similar professional education;
• 1-3 years professional experience in account management in an agency environment (entry level candidates will be considered for further job openings);
• Strong in project management from A-Z;
• Organizational strength, hands-on mentality;
• Team player.

We imagine you as a person with agency experience. Our clients are local and international, demanding and face new challenges every day – meaning you should stay calm also in stressful situations.
Our team sees itself as a tribe with a strong team spirit in a positive and international atmosphere, open and direct communication within the entire team and fun at work. Very interesting developments and promotion opportunities await you within a still young agency.
Does that sound like you? We are looking forward to hearing from you at